Unfortunately scams are common and there has been an increase in fraudulent attempts in recent years. If you’ve seen or heard anything suspicious that purports to come from us or relates to us of our funds please report this to us and we will look into it for you. If an investment sounds too good to be true it probably is!
What to look out for and what you can do
Scammers will often merge legitimate company details with fake ones – please see the below list things to look out for and what you can expect from Liontrust:
- The name of the company
Liontrust Asset Management Plc is the name of the group. Please check Investor Relations for our regulated companies.
- Being cold called / unexpected contact
Liontrust will never contact prospective clients by phone or email. Once a consumer has made an application we may need to contact you to follow up on your application, but we will never initiate a call without an application or try to sell a product to you over the phone. There have been recent scams regarding comparison websites, Liontrust will never contact you as a result of you searching on these websites. If you get cold-called the safest thing to do is hang up.
- Regulated companies
All our regulated companies will be on the Financial Conduct Authority (FCA) register or the Commission de Surveillance du Secteur Financier (CSSF) register. - The website
Our website will always be www.liontrust.co.uk or www.liontrust.eu. Always type the address in yourself rather than clicking on a link sent via email or text.
Red flags for fake websites:
1) The website may be poorly written and include spelling errors
2) The images and logos may appear blurring or of low quality
3) Links on the website may not work
4) Offers advertised on the website may look too good to be true
5) Contact details may be missing or may differ from those on the FCA register
- The email address domain
Our domain will always be @liontrust.co.uk or @liontrust.eu.
- Location of bank account
Legitimate investment managers will not provide you with bank account details.
- Someone requesting personal details or financial information
Never give your personal details such as a bank PIN or password over the phone.
Reporting scams or suspicions
Contacting Liontrust
Please contact reportingscams@liontrust.co.uk if you are concerned that an investment is a scam.
Contacting your Bank
If you have sent funds to fund an investment scam speak to your bank immediately and inform the bank that money has been paid to a fraudulent bank account
Contact the police
Contact your local police service and they will provide you with advice relating to fraud.
Personal computer security tips
- Ensure your computer is installed with anti-malware software and is up-to-date.
- Ensure your email services have anti-phishing & anti-spam protection. Services such as Outlook.com (Hotmail), Gmail and iCloud already have this built-in.
- Ensure your computer and other devices have automatic updates turned on to receive the latest security updates.
- Always verify the link in emails before clicking. Hover your mouse over the link to reveal the true URL address behind it. To be sure, check with official correspondence and type the URL in yourself. Remember, if in doubt throw it out.
- If you are entering personal or financial information, then ensure the site is secure by checking if the address begin with https://... and has the padlock symbol.
- Be warned, checking for https or the padlock symbol may no longer be enough. Cyber criminals have been obtaining standard SSL certificates and posing as a secure site tricking unsuspecting victims into divulging financial and personal information. Ensure that the site operators’ identity is verified by checking the site certificate. Major retailers and financial institutions have EV (Extended Validation) or OV (Organisation Validation) certificates to prove their identity.
- If you have received comms or been offered financial services, always check that the firm is authorised by your local regulator.
